Credit Collection Frequently Asked Questions

Q) Why should we outsource our credit and collection function?

A) Just as you hire an accountant to handle your financial reporting and taxes, you should hire a professional to help with collections and accounts receivable. This allows management to concentrate in areas that they are experts, and at the same time ensures that accounts are collected and cash to support the company’s activities is there.

Q) How is The Credit Department different from a collection agency?

A) We act as part of your staff. We keep management fully informed of our activities and keep positive customer relations and goodwill. We do not keep a large percentage of your money that is collected, so you get to put all of your money to work for you. We will not ignore the tough accounts and concentrate on the accounts that are easier to collect, as some agencies do. We know how hard you have worked to establish relations with your customers, and we won’t jeopardize this just to make us look good.

Q) How do you charge for your services?

A) We work on an hourly basis. You can cap the number of hours we work for you until you are confident in our performance. Either partner can terminate the relationship at any time for any reason.

Your time is valuable ...... we help you spend it wisely!